Welcome to our website. By accessing, browsing, or making a purchase from our ecommerce platform, you agree to comply with and be bound by the following Terms and Conditions. These terms are designed to protect both you and our business while ensuring a smooth, transparent, and trustworthy shopping experience.
Please read these Terms & Conditions carefully before using our website or placing an order. If you do not agree with any part of these terms, we kindly request that you refrain from using our services.
1. General Information
This website is operated by us as an ecommerce platform providing custom products, personalized printing solutions, and related services. Throughout the site, the terms “we,” “us,” and “our” refer to the website owner and business. The terms “you,” “your,” or “customer” refer to any user, visitor, or buyer accessing our website.
By using our website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.
2. Acceptance of Terms
By accessing this website or purchasing any product or service from us, you agree to be legally bound by these Terms & Conditions, along with our Privacy Policy, Refund Policy, and any additional guidelines posted on the website.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Changes will be effective immediately upon posting. It is your responsibility to review this page periodically for updates.
3. Products and Services
We specialize in customized and non-customized products, including but not limited to printed merchandise, personalized gifts, branding materials, and related services.
Product images shown on the website are for illustration purposes only.
Colors may vary slightly due to screen settings, printing techniques, or material differences.
Custom products are created based on the information, images, or text provided by you.
You are responsible for ensuring that all customization details are accurate before placing your order.
4. Custom Orders and Personalization
For customized or personalized products:
Once an order is placed, it cannot be modified, cancelled, or refunded unless explicitly stated.
We are not responsible for errors in spelling, design, or content provided by the customer.
You confirm that you own the rights or have permission to use any images, logos, or text uploaded to our website.
We reserve the right to refuse any order that contains offensive, illegal, copyrighted, or inappropriate content.
5. Pricing and Payments
All prices listed on our website are displayed in the applicable currency and are subject to change without prior notice.
Prices do not include shipping charges unless clearly stated.
Taxes, if applicable, will be calculated at checkout.
We accept secure online payments through authorized payment gateways.
By completing a transaction, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method.
6. Order Confirmation and Processing
Once your order is placed, you will receive an order confirmation via email or SMS. This confirmation does not guarantee acceptance of the order.
We reserve the right to:
Cancel or refuse any order due to pricing errors, stock availability, or suspicious activity.
Contact you for additional verification if required.
Order processing times may vary based on product type, customization requirements, and order volume.
7. Shipping and Delivery
We strive to deliver orders within the estimated time mentioned on the website. However, delivery timelines are approximate and not guaranteed.
Delays may occur due to courier issues, weather conditions, or unforeseen circumstances.
We are not responsible for delays caused by incorrect shipping information provided by the customer.
Risk of loss passes to the customer once the product is handed over to the delivery partner.
8. Returns, Refunds, and Cancellations
Due to the nature of customized and personalized products, returns or refunds are generally not accepted unless the product is defective or damaged upon arrival.
Refunds or replacements may be considered in cases of:
Manufacturing defects
Printing errors caused by us
Damaged items received
Any such issue must be reported within a specified time frame after delivery, along with clear images or proof.
9. Intellectual Property Rights
All content on this website, including text, images, graphics, logos, designs, and software, is the intellectual property of our business and protected by applicable copyright and trademark laws.
You may not reproduce, distribute, copy, or use any content from this website without prior written permission.
10. User Conduct
By using our website, you agree not to:
Violate any applicable laws or regulations
Upload harmful, offensive, or misleading content
Attempt to interfere with the website’s security or functionality
Use the website for fraudulent or unauthorized purposes
Any misuse of the website may result in immediate termination of access.
11. Limitation of Liability
We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
This includes but is not limited to:
Loss of data
Loss of profit
Business interruption
Printing or customization variations
Our maximum liability shall not exceed the total value of the order placed.
12. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the content, policies, or practices of any third-party websites.
Accessing such websites is done at your own risk.
13. Privacy and Data Protection
Your privacy is important to us. Any personal information shared with us is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your data for order processing, communication, and service improvement purposes.
14. Force Majeure
We shall not be held responsible for failure or delay in performance due to circumstances beyond our control, including natural disasters, government actions, strikes, technical failures, or pandemics.
15. Termination
We reserve the right to suspend or terminate access to our website or services at any time without prior notice if we believe there has been a violation of these Terms & Conditions.
16. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in our operating jurisdiction. Any disputes shall be subject to the exclusive jurisdiction of the competent courts.
17. Contact Information
If you have any questions, concerns, or feedback regarding these Terms & Conditions, please feel free to contact us through the details provided on our website.
Final Note
By continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. We thank you for choosing our services and look forward to serving you with quality, reliability, and trust.